My experience is not from using their services personally. But from encountering the owner Ken today whilst trying to assist our friend in moving her house contents across two different ends of Melbourne to a self storage unit. Upon arrival at the facility, ken was blocking the entranceway to the unit with his 8T truck tailgate, fully preventing access to the building. When the storage manager asked him to move he refused. Upon inspection his truck was still fairly full, and items were still strapped in making it fairly easy for him to move his truck a few metres forward to grant access for everybody to use the front entrance. However he was prepared to flatly refuse this request from myself again, based on the opinion that three young women were apparently less important than his full time business, because in his words"we were only weekenders"

After I complained to his client, they convinced him to begrudgingly move. That kinda attitude in my opinion is extremely unprofessional, and I would not want to have to deal with this were I ever to employ his services.

Great service, amazing Team