Front of house staff are friendly and efficient. Wait times are minimal, and the procedure I had was comfortable and each step was explained during the procedure. I was thoroughly pleased with the entire experience including the effort taken to save me time as I travelled some distance to attend, I was provided supplies in advance so I wouldn’t need to make another appointment just to collect. Highly recommend.

Very poor experience taking my autistic step son for a blood test, the person taking the blood was very rude, kept asking for unnecessary information. She could barely speak english and mumbled a lot (The ridiculous mask rule doesn't help).. If I could leave no stars I would